Price :
1945
2188
Color :
Estimated Shipping Time: 5 - 7
Product SKU: KNEE-GUARD-PROBIKER-NIRMAL
Applicable from 1ST
October 2020
The Terms of Use, as
effective from 00:00 hours on 1ST October 2020, are available
Return Policy
This Returns Policy
(“Policy”) will govern request to return any of the product (“Product”)
purchased by buyer (referred to as “Buyer”, you, your, etc.) from any
third-party seller (“Seller”) using the Platform. For the purposes of this
Policy, the term Buyer and Seller are collectively referred to as “User”.
Will not be governed by this Policy and it will be the
responsibility of your logistics partner to settle any of the above-mentioned
concerns raised by you. You may contact your logistics service provider for
resolving the above issues. It is hereby clarified that we shall not assume any
responsibility for non- redressed of your issues by such logistics partner.
Ø
Clothing: 1 day (Business days) from
the date of delivery of shipment.
Ø
IT: 1 day (Business days) from
the date of delivery of shipment.
Ø
Phones: 1 day (Business days) from
the date of delivery of shipment.
Ø
Accessories and Consumer
Electronics: 1 day (Business
days) from the date of delivery of shipment.
Ø
Home and Kitchen: 1 day (Business days) from
the date of delivery of shipment.
Ø
Footwear: 1 day (Business days) from the
date of delivery of shipment.
Ø
Toys and Baby care: 1 day (Business days) from
the date of delivery of shipment.
5.
Your return request will
either be approved or rejected and the same
will be communicated to you.
If the return request of
the Buyer has been rejected due to the following reasons that: (a) Buyer does
not respond to the inquiry calls and/or calls made by us to procure missing
documentation and information; or (b) supportive documents are insufficient, or
Buyer is unable to provide sufficient proof in support of the claim, Buyer may
raise a new return request within ONE day (1) days from the date of such
rejection.
If your return request
is approved, it shall be your sole responsibility
to return the Product
directly to the Seller.
In all cases of Seller
approved returns, refund will be initiated to you.
On all Seller approved
returns, we undertake no guarantee as
regards return of monies
or timeline for such return.
In exceptional cases such
as fraud, deficiency in service, or any other circumstance which may affect the
user experience on the platform, we may on good faith basis and in our sole
discretion decide to pay the transaction amount for the disputed Product in the
absence of Seller approval of such returns. The said payment of transaction
amount shall be made to compensate for the inappropriate user experience.
In such exceptional
cases covered in Para 5 above, payment will be initiated to you within
forty-eight (48) banking hours;
Upon receipt of shipment from the Buyer, Seller can raise a
dispute with respect to
the shipment within twenty-four (24) hours from receipt of the same, failing which it shall be deemed as
accepted by the Seller without any damage or fault.
At the time of raising a dispute, Seller will be required to
provide documents/ proof in support of the claim, which include without
limitation, images of the returned product(s) indicating the issue in the
shipment received. The images need to clearly capture the following:
The Seller’s claim/ dispute will either be approved or rejected
and the same will be communicated to the Seller.
Any capitalized terms used herein this Policy and not defined
explicitly shall have the same meaning as defined in the Terms of Use.
User agrees to be bound to any changes or modifications made to
this Policy as may be updated on the Platform, from time to time or any
additional terms that may be communicated to you, from time to time.
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